1 ) Once we receive the order we will give you a confirmation E mail or a direct call to your contact number
2 ) If you didn't receive the confirmation within 24 hours, Just call us on our hotline number and conform the order
3 ) You should then confirm the order details and mail back back to us with the details of the payment
4 ) The order to be placed before 2 working days of the expected date of delivery
5 ) The delivery time will be in between 9 am till 5 PM only, Delivery is strictly restricted to mentioned date only .. not the time
6 ) Please take care to write the exact recipient name in the recipient name column whether it is a baby or adult
7 ) The message column must be filled properly as the card will be prepared by the names and message mention in that column
8 ) We are not responsible if the recipient is not available / disagree to receive the gift
9 ) After the delivery , the delivery status of your gift order will be informed in the given mobile number as sms or by E mail
10 ) Although we have taken full measures to deliver the gift on proper time , some times it may not be possible to give the delivery on proper time / day
11 ) In case of a non delivery due to any reasons which occurs by our communication error, transportation problems etc , the compensation is limited to the full money back only , and a compensation gift order will be given free of charge as soon as possible .
12 ) We will provide a detailed order status by e mail , if any error occur from your side while you make the order you can correct it with our live chat agent in between 2 pm and 7 pm every day
13 ) In case of a non delivery which occurs naturally in any circumstance( Harthal , bandh , etc ) the gift will be delivered on the previous day or the next day
14 ) The cancellation of an order is possible before two days of the delivery date
15 ) There will be a surcharge for the deliveries out of Kerala ( please contact for the information about surcharge )
16 ) The payment of the orders can be made through exchange houses, banks, telex transfer, or online transfers etc While confirming your order you will be prompted to make the payment on a convenient method which suites you.
17 ) Orders can be placed from any part of the world . You will be notified the amount to be paid in the currency in which country you are residing while confirming the order.
18 ) The pictures shown in our website are for illustraion purpose only . The shape , colour , quality of the product may differ from place to place